Managed IT Services

Piece of mind. Let us do it all. Our services are powering businesses across Southeast Georgia. We’d love to get to know you and how we can help you take your business to the next level.

Award-Winning Support

Our trained technicians will always be there for you. After all, you’re not just a customer. You’re family.

Worry-Free Web

You shouldn’t have to worry about viruses, spyware and malware. We’ll keep you safe and secure.

Empower your Workforce

Our services will empower your workforce to be creative, productive and effective.

Desktop Management Services

Hardware and software asset inventory management (collection, audit, and reporting)
Baseline software package distribution and configuration (templates)
Anti-virus/anti-spyware scans, detection, and removal
Deployment of critical operating system and software patches including service packs
Enforcement of IT policy management including application/network usage, security, SOX/HIPAA compliance and/or best practices
Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
Desktop Monitoring/Trending of CPU utilization, % Free Disk Space, Available Memory, NIC Performance and Errors

Server Management Services

Hardware and software asset inventory management (collection, audit, and reporting)
Resolve basic fixes, escalation of issues, logging of tickets in MCPLUS’s ticket system for fixes and maintenance performed
Back up monitoring/log checks and review – Windows Event Logs for backup exec
Anti-virus/anti-spyware log checks and review
Critical service availability checks and monitoring (DNS, DHCP, TS, SQL Server, Exchange, IIS, etc.)
Performance metrics monitoring, review, and reporting
Deployment of critical operating system and software patches including service packs
Anti-virus/anti-spyware scans, detection, and removal
Scheduled maintenance including deletion of temp files, disk de-fragmentation, registry cleaning, and internet debris clean up
Enforcement of IT policy management including protection of critical files and file systems, application/network usage, security, SOX/HIPAA compliance, best practices
Includes network device availability monitoring and notification for up to 5 network devices per customer site

Did you know?!

We offer 24X7 server monitoring, alerting, troubleshooting, and notification (including reboots as needed) for enhanced piece of mind.

Ready to take your business’s IT to the next level? Contact our sales team today!

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